The company undertakes to deliver your products in the shortest possible time, complying with the deadlines established at all times. In the event of a delay or incident in the delivery, we will immediately contact the client to report the situation.

Shipments will be made through transport companies of recognized prestige and with extensive experience in the transport of goods. Our clients can select between different transportation options according to their needs.

When you realize the order, the customer will receive a confirmation of the same, as well as tracking information of the delivery. Shipments will be made to the address indicated by the customer at the time of purchase. In case of error in the address provided, the company is not responsible for any delays or losses that may occur.

The shipping cost will be calculated based on the destination, weight, and volume of the goods, and will always be communicated to the customer before making the payment. In some cases, additional charges may apply, such as on shipments outside the peninsula or on large goods.

The company is not responsible for delays or incidents in delivery due to causes not attributable to the company, such as strikes, weather causes, customs problems, etc.

If the product received by the customer does not correspond to the one requested or presents any deficiency, the customer must notify the company as soon as possible to proceed with its exchange or return.

The company reserves the right to modify its shipping policy at any time without prior notice, although such modifications will not affect orders already placed.