The purchase limits on our website are as follows:

1. For free shipping, the minimum limit per transaction is $2,000.00 MXN or approximately $106.00 USD, according to the exchange rate on the day of the transaction.
2. For shipping within the limits of Mexico City and municipalities of the metropolitan area, Guadalajara, Jal., Monterrey, N.L., Puebla, Pue., León, Gto., Tuxtla Gutiérrez, Chiapas., Xalapa, Veracruz., Veracruz, Veracruz , Cancún, Q. Roo., Cuernavaca, Mor., Querétaro, Qro., a commission of $200.00 MXN will be charged, approximately $11.00 USD according to the exchange rate on the day of the transaction.
3. For shipping to the rest of the Mexican Republic, a commission of $300.00 MXN will be charged, approximately $16.00 USD according to the exchange rate on the day of the transaction.

These purchase limits are only applicable to our online store, the other services will be quoted taking into account amounts, hours worked and travel, etc.

It is important to note that these limits may vary depending on the product or service purchased and, in some cases, additional limits may be established to protect the security of our customers.

Questions and Answers

1. What are the payment methods?

The payment methods are credit and debit card, as well as cash payment at Oxxo. We accept electronic transfers contact us at the following email contacto@electrosafe.com.mx.

2. What is the maximum response time to a request and deliveries?

The maximum time will depend on the package and the specified product. Ask us if we have stock of the requested product. You can contact us via email and telephone, go to the contact section.

3. Is buying from Electrosafe reliable?

Electrosafe is a registered trademark, with all the statutes established by law.

4. What happens to my personal and financial data?

Consult the privacy policy, as well as terms and conditions.

5. If you have a problem with your order, what to do?

Communicate immediately by phone, WhatsApp, email, go to the contact section, we will help you.

6. Do you have physical stores?

No, we have physical stores. We have a tax domicile located at Bahía Magdalena 408.

7. If the area I live in is not listed, what should I do?

Get in touch with us go to contact, there you will have a list of the ways in which you can contact us

8. What should I do if a product or service that I require is not on the list?

Get in touch with us go to contact, there you will have a list of the ways in which you contact us.